Terms and Conditions for Clients on the Video Tube Platform

1. General Terms

Acceptance of Terms
Clients must read and agree to the terms outlined on this page to access the platform's services. Disagreement with any term disqualifies the client from using the services.

Amendments
The platform reserves the right to modify the terms at any time without prior notice. Changes take effect immediately upon publication, and clients are encouraged to review the terms regularly.

Legal Usage
Services must not be used for purposes that violate laws or Islamic principles.

Client Commitment
Clients must adhere to all terms to avoid service suspension.

Inquiries and Issues
For questions or issues, clients should contact the platform for resolutions.

Response to Deliveries
Clients must respond within 48 hours of receiving their requested work. Lack of response implies acceptance.

Work Quality
The platform rewards outstanding employees and addresses any shortcomings in service delivery.

2. Terms of Engagement

Behavior
Any abuse toward the platform or its users is strictly prohibited and will result in legal action.

Prohibited Requests
Clients must not submit requests that violate laws or contain inappropriate content.

Payment
Full payment is required before service commencement.

Order Cancellation
The platform may cancel orders if sufficient details are not provided.

Refund Policy
Payments are non-refundable once work begins.

Delivery Timeline
Work will be delivered on the agreed-upon date.

Service Feedback
Clients are required to complete a service evaluation without using inappropriate language.

Revision Requests
Clients are entitled to two free revisions. Additional revisions or late requests may incur extra charges.

3. Disclaimer

Technical Issues
The platform is not responsible for damages caused by technical disruptions beyond its control.

Client Delays
Clients are solely responsible for delays in responding to employees.

4. Client Rights

Service Cancellation
Clients may request cancellation if the service cannot be delivered, subject to platform approval.

Delayed Delivery
Clients may cancel or extend deadlines in case of delays.

Revisions
Clients are entitled to up to two revisions.

Quality Evaluation
Clients may rate services to incentivize exceptional performance.

Non-Cancellation Scenarios
Cancellation is not permitted once work has begun or after delivery.

5. Intellectual Property and Copyrights

Exclusive Content
All platform content is exclusively owned by Video Tube. Unauthorized use or reproduction is prohibited.

Trademark
The platform's trademark is legally protected and cannot be used without written consent